Which of these statements is false?
Training staff can help a business to develop
Staff productivity can be improved through training
Skill shortages may occur as a result of training
What is on-the-job training?
Structured training that often involves gaining a qualification
Training done in the workplace, often on an informal basis
Training designed to familiarise a new employee with the workplace
What is the name of training designed to familiarise new employees with the workplace and make them feel welcome?
On-the-job training
Off-the-job training
Induction training
Which of the following is an example of on-the-job training?
Undertaking an online qualification
Learning how to stack shelves while at work
Undertaking an apprenticeship
Which of these is an advantage of staff development for businesses?
Improved staff retention
Improved career prospects
Achievement of a qualification
A member of staff attends a one-day training course held at a local college. What is this an example of?
Off-the-job-training
Staff development
What does the term ‘retention’ refer to?
Keeping employees working for a business
The number of staff who leave a business
How happy an employee is in their role
Which of the following best describes motivation?
How hard an employee works in a business
How driven and happy an employee is in their role
How likely an employee is to apply for a promotion in the workplace
Which of these is an example of an academic qualification?
A degree
An apprenticeship
A basic first-aid certificate
Which of these is not an example of staff development?
Recruiting a new apprentice
Paying for a member of staff to attend a conference
Paying for a member of staff to do a two-year qualification at college in the evening