Listen to what Susana says about her experience in the world of work and then answer the questions that follow.
Who organised Susana’s work experience?
Her dad
Her uncle
Her school
Where did she do her work experience?
In a hospital
In an office
In a pharmacy
What was her job title?
Receptionist
Sales assistant
Cashier
What were her working hours?
9-5
8-5
9-6
Why did she have to get up early?
To get the train
To get the bus
To get the underground
What were some of the tasks she did in her job?
Answer phone calls and send emails
Send emails and file documents
Answer phone calls and do photocopying
Who did she make tea and coffee for?
Her boss
The customers
Her colleagues
What did she have to be in her job?
Patient and friendly
Patient and flexible
Flexible and friendly
Why was this easy?
Most of the customers were understanding
Most of the customers were nice
Most of the customers were patient
Why did she enjoy her work experience?
Her colleagues were nice
She gained confidence
It gave Susana her first experience in the world of work