What is an organisational structure?
How a business organises its staff into layers of management
The number of managers in a business
A model that demonstrates the number of employees in a business
What is the chain of command?
The number of employees that a manager is in charge of
The way in which managers communicate with staff immediately below them
The route instructions take from the top to the bottom of a business, including who is answerable to whom
What does the term ‘delayering’ mean?
The process of adding layers of management, making an organisational structure taller
The process of removing layers of management, making an organisational structure flatter
The process of reducing the span of control for a manager
What is a subordinate?
A member of staff below a manager in the chain of command
A manager in a business
A member of staff at the bottom of a business
What type of organisational structure is a small business most likely to have?
Flexible structure
Flat structure
Hierarchical structure
Which of these statements best describes a part-time employee?
An employee who usually works for five or more days per week
An employee who works for fewer than 35 hours per week, usually over fewer than five days
An employee who works for more than 35 hours per week
Which of these statements best describes what happens in decentralised management?
Decisions are made at the top of a business and passed down the chain of command
Decisions about the running of a business are made by all employees individually
Business decision-making authority is delegated down the chain of command to managers or branch managers
How could excessive communication impact a business?
Make employees feel overloaded and reduce productivity
Make employees more efficient
Lead to more sales
Which of these statements best describes a permanent contract?
An employee has a contract with a specific end date
An employee can work at a business until they decide to leave or the job role no longer exists
A person is hired to complete a specific short-term job role
What does the term ‘remote working’ refer to?
Remote working is where an employee works from an office
Remote working is where an employee works in a shop rather than the business’ head office
Remote working is where an employee is able to work from home or any other location that is not the main working environment of their employer