What is e-commerce?
An online calendar system that enables appointments to be made
A method of buying and selling products using an electronic network
A method of selling electronic products to customers
How has recruitment been impacted by technology?
Businesses have started to use face to face interviews
Businesses now use online testing and video interviews
Businesses now accept paper application forms
What is digital communication?
Verbally sharing information
Sharing information in written form
Sharing information electronically
Which of the following would not be considered a social media website?
TV news channel
Facebook
YouTube
How might new technology reduce business costs?
New technology can enable remote meetings, saving on travelling costs
New technology requires additional staff training
New technology involves buying expensive equipment
In which of these scenarios would email be the most suitable form of digital communication?
A verbal message needs to be shared with a small group of senior managers
A few staff need to be trained on the use of a new software package
A short written message needs to be shared with a large number of staff
What is a disadvantage of e-commerce?
Open 24/7
Could lead to high street stores closing
Ability to sell a large range of products
Which of these business activities is possible because of m-commerce?
Local restaurants offering a food delivery service using an app
A clothes retailer holding a sale in January
A fast food restaurant offering a drive-through service
Why should businesses make effective use of social media?
To allow staff to access Facebook at work
To interact with customers to gain feedback
To avoid dealing with customer complaints
What does CAD mean?
Computer aided manufacture
Computer aided distribution
Computer aided design