Which of the following is not one of the principles of the Consumer Rights Act (2015)?
The product must be of satisfactory quality
The product should usually be delivered within 60 days
The product must be as described
Which of the following statements about legislation is true?
All staff must be paid the same wage under national minimum wage legislation
Businesses must not describe the features of a product in advertisements
It is an offence for a business to break health and safety laws
Which of the following is a likely consequence of failing to comply with employment laws?
Motivated staff who work hard
Being required to pay a fine
Better business reputation
Which of the following does employment law prevent businesses using to discriminate against staff?
age
ability
experience
Which of the following is a reason for a business to comply with consumer legislation?
It will be less likely to receive returned goods and complaints from customers
It will be less likely to gain a good reputation
It will be more likely to face legal proceedings
Which of these issues does employment law cover?
The repair or replacement of products
Disabled access to the workplace
The right to return faulty products
Which of the following is an example of where an employee is being unfairly dismissed?
The role no longer exists in a business
There is evidence of severe or repeated misconduct
The employee did not exceed their sales target for one month
What is a benefit of legislation to human resources?
Products are made at a quicker rate
Lower recruitment costs
More products are sold
What does fit for purpose mean?
That a product or service is correctly described
That a product should last for a minimum of six months
Goods must do what they are designed to do
What best describes a patent?
A patent protects an invention or specific part of a product from being copied
A patent protects music, images, video, books and software
A patent protects a businesses name and logo